Client Satisfaction Survey
Thank you for choosing PNBC as your mental health provider. We would like to hear from our clients about how we are doing. Your responses are anonymous as well as confidential. Your responses on this survey will not be posted on a public website and will be used internally to evaluate how we are doing. This form should take less than 5 minutes to complete.

Clinical Staff

Administrative Staff

Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeN/A
She returned my call within 24 hours.
She explained things well.
I felt like she heard me and was trying to help.
She was professional.
The e-mail she sent was clear.
Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeN/A
She verified my benefits within 48 hours.
She explained things well.
I felt like she was trying to help.
She was professional.
If you have feedback for Alexia or Stephanie, please write it here.

Other Questions

1 star= Terrible, 2 stars= Not good, 3 stars= Neutral, 4 stars= Good, 5 stars= Excellent,
Not at all Likely Extremely Likely