Stephanie Canisalez is the biller/insurance credentialer at PNBC. In addition to billing commercial insurances and taking co-pays, Stephanie serves a pivotal role as a collector and makes sure that all authorizations and benefits are up to date to ensure that our patient’s insurance questions are answered. This includes calling and getting benefits for patients so that they are very understanding what their coinsurance and deductibles are if they have questions.
Prior to working at PNBC, Stephanie worked in a hospital in Oregon as a patient financial representative discussing patient payments and handling all collections for multiple specialties in the hospital. She has a knowledge of medical billing and coding and is AAPC-certified as a coder to maintain and make sure all codes are accurate.